Sunday, December 09, 2018

SAM4s cash registers and Kitchen Video Systems

E-Pad kitchen video for SAM4s
Kitchen Video System for SAM4s
SAM4s end-users often contact us wanting to know if their SAM4s cash register works with a Kitchen Video system (KVS). The answer of course is yes most of them do. If you really want to amp up the production level of your operation think about adding a KVS to your SAM4s POS system. Adding a KVS adds unbeatable workflow to your kitchen. There is a reason the big franchises have been using KVS for a long time. The information a KVS system provides you with will really tell you in real time how good your kitchen is.

The E-Pad KVS system is flexible allowing you to customize your system. For an example many operators will put a screen and bump box at the grill and another at the drive through window and often another at the drink or ice cream station.

For more information about adding a kitchen video system to your SAM4s system call us at 800-863-2274 or visit our E-Pad Kitchen Video informational page.

Friday, December 07, 2018

Clearing out the PLU not found Buffer on the SAM4s SPS-520RT register

This is one of the most common calls we receive. My register errors that memory is full. Unless your registers memory allocation was not set up properly this is probably not true. What is happening in most cases is you are adding UPC items using the PLU not found feature which is a great way to add them.

The error is misleading in this case. the memory that is full is the buffer holding the not found PLU's you just added. The maximum amount is 100 regardless of the amount of memory your register has on board.

Watch the video and we explain how to reset the buffer and get you back on track. Of course if you are not using the PLU not found feature to assist the programming of new items it can really indicate the memory has been filled. Even if that is the case don't panic, we can solve most of those cases too. Important thing to do in that case is nothing until you have spoken to an expert. We don't want you accidentally purging all the memory. For support for a fee call us at 800-863-2274, please don't call looking for free support as that is provided in the videos and other blog post. Support is chargeable unless you are under warranty or have a support plan. 

You can find many more self help videos and other resources for your SAM4s cash register here.

Sunday, November 18, 2018

Help! My register is CLOSED on the SAM4s SPS-320, SPS-340 or the SPS-345

Backing up your SAM4s cash register Data

Most of the SAM4s cash registers on the market today can have their data backed up in several methods. If the model begins with SPS like for example the SAM4s SPS-2000 or SPS-520 the register can be backed up to a SD card, flash rom or computer. If the model begins with ER that there is a good chance that the register will have an SD card slot as well as a RS232 port to connect to a PC.

Almost all of the SAM4s cash registers sold in the last five years also come with free utility software that allows you to not only back up your register but program it too. That same software may also allow you to import files into the software for download into the register.

Sadly many cash register dealers won't give you the software when you buy the register. That is ridiculous as it is provided for free by SAM4s. If your dealer did not give you the software check out our resource page for the SAM4s cash register models and you may locate a free download of the software.

If not contact the dealer you bought it from and demand they give you the software. It cost them nothing and should have been included in the purchase.

Friday, November 16, 2018

new resource for SAM4s Cash Register Manuals

If you are looking for a manual for your SAM4s cash register we have the site your need. Not only do they have manuals for many current and retired models you will also find other helpful items. This resource page also list cables guides, keyboard overlays (templates) software for some models and the software manual.

All this information is provided for free. So if you have been looking please try this site SAM4s cash register manuals and keyboard templates 

Monday, November 12, 2018

Changing the Date and Time on a Sharp ER-A320 cash register

The Cash Register Guys have posted the directions for changing the date and time on the sharp ER-A320 You can find it here Program the date and time on a Sharp ER-A320 cash register for more resources on cash registers and to find a great replacement for your Sharp check out SAM4s cash registers here.

Free Cash Register Manual Downloads

For a limited time only the Cash Register Guys are providing SAM4s cash register manuals to be downloaded at no cost. If you did not know The cash register guys is the largest seller and supporter of SAM4s cash registers in the United States.

While the manual is free please don't call looking for FREE Support if you did not buy the cash register from them. They offer excellent support for a fee should you require it. To find out more about the SAM4s Cash Registers and Support 

Sunday, November 11, 2018

SAM4s cash register support for one low monthly price

At the Cash Register Guys we have four full time support technicians that support your SAM4s cash register. We offer an unlimited support plan for one low monthly price. This allows you to budget your support for the year for those times you need a tax rate change or add a new item.

Visit us for more information about the SAM4s Cash Register Support Plan or call us at 800-863-2274

Saturday, November 10, 2018

The New SAM4s SAP-530F cash register POS system

You will love the new SAM4pos system. Here we are showing you the SAM4s SPS-530 that operates on an Android platform. Is this really a cash register? Maybe not! More information at 800-863-2274 or at SAM4s Cash Registers

Tuesday, November 06, 2018

SAM4s ER-5200M replacement

SAM4s ER-5200M cash register
SAM4s ER-5200M
The popular ER-5200M cash register sadloy is no longer made. We sold our last few of these machines a few months ago. The good news is that there are several great replacement models. SAM4s used the firmware of the ER-5200M and incorporated it into four different models. Now you can choose raise of flat keyboard, receipt only or journal and receipt. They also added a SD card port to the new models really improving on the original ER-5200M model. Visit us for more information about the replacement for the SAM4s ER-5200M cash register or call 800-863-2274

Monday, November 05, 2018

SAM4s Self Help Videos now available

At the Cash Register Guys we have been making a collection of training videos available to SAM4s cash registers and the SAM4pos system. Currently our videos are available to everyone but at some point in the future they will be locked down except for our customers. You can see all the training videos we have made on the SPS-520 and 530 series as well as the SPS-300 series. Visit for more information regarding training videos on SAM4s cash registers here

Friday, November 02, 2018

Remote Support for SAM4s cash registers

Did you know the new models of cash registers from SAM4s can be supported remotely? Yes from our office using team viewer we can log in remotely and train you on how to use your system or to troubleshoot.

The new models the SAM4s SAP-530R, SAP-530F, SAP-630R and SAP-630F all allow remote support and also allow you to log in to your register from home if you would like.

See this and all the other models here SAM4s Cash Registers.

Friday, August 24, 2018

Uploading UPC's to the SAM4s SPS-520R and other cash registers

Now you can upload a UPC database from a mobile device into a SAM4s SPS-520R or other SAM4s cash register. We rent a mobile device that allows you to scan and enter product details right from the aisle of your store. When you are done you can upload that information to us and we will convert into a file for direct import in the cash register.

This works well on the following SAM4s models

  • SAP-530R
  • SPS-345
  • SPS-520R
  • SPS-530R
For more information please visit our page for SAM4s SPS-520R Mobile Data Collector or call us at 800-863-2274