Thursday, May 24, 2007

Sharp Cash Register Programming Help

Most cash registers are easy to program, just a little different if you have never done it before. The Cash Register Guys have put some help on the net. Try here for the Sharp Cash Register ER-A320 here

There are also some register manuals posted as well


Anonymous said...

Hi Dave, and thanks for the great info here. I've got a question that maybe you can answer: I've got a UP-700 with credit card swipe attachement. When the salesman set it up, every receipt footer has "Signature" and a line for the customer to sign. This gets printed out even on non-credit card receipts, and is a little confusing to customers.

Is there a way to program this so that normal receipts get a different footer than credit card receipts?


Dave said...

Hi, ok there are several different things possible here. First you need to check the programming as there is a setting for each payment type to print signature or not. Maybe yours is on for all types, which is wrong. Second it could be programmed in as part of your header and/or footer, which would cause it to print each and every transaction including no-sales.

So you need to determine where it is turned on then correct it. Both are pretty easy to track down.

If you ever want to switch to another providor for merchant services my company gives free support via phone, or email on the credit card interface. And did you know your register can do gift card too?

Hope that was some of some help.

Anonymous said...

Hi Dave, thanks for the info, I'll look into that.

Yeah, the register is *supposed* to be able to do gift card processing, which is one of the main features I stressed to my vendor, but it doesn't right now, as my vendor claims that he's waiting on a ROM upgrade that will allow it to communicate with Mercury Payment's web based gift card program. It's been three months, and I'm really getting frustrated with them, so maybe I might take you up on that offer at some point.

Thanks again!

Anonymous said...

OK, I was able to get the "Signature" line to only come out on charges, but the printout also includes a line for "Tips", which we don't process. Is there a way to stop that from printing?