Friday, January 25, 2013

Understanding Datacap models

Ordering a Datacap can be a bit confusing because you have several different models, different applications, and whether you need an MSR or not.

Datacap Models: 

  • Datacap Dial Tran = This model of Datacap connect with dial up only. Requires phone line and has a slower transaction time compared to the other Datacap models.
  • Datacap IP Tran = This model of Datacap connects to your merchant services via an Internet connection only, it has no other connection. You must have inter-net access to connect the IP Tran to.
  • Datacap TwinTran = This model of Datacap has an IP connection as a default and a dial connection as a back up. You must have an Internet connection and a phone line. This is the most popular model of Datacap.
  • MSR= Magnetic Stripe Reader. Do you need to add a MSR to the Datacap device or will you be using the MSR on your cash register.

 Datacap Applications:

  • Standard Single Lane = One cash register only will be connected to the Datacap device.
  • Single Lane with Gift = One cash register only will be connected to the enhanced version of Datacap device that support gift card transactions.
  • Standard Multi Lane = Two or more cash registers connected to one Datacap Device. Check your cash register specifications for capability.
  • Multi Lane with Gift = Two or more cash registers connected to one enhanced version of Datacap device that support gift card transactions. Check your cash register specifications for capability.

Support Required

  • Your Datacap device will be shipped to you with your merchant parameters installed. Price does not include ANY support time at all. Connecting and operating your Datacap device and your cash register is not covered in the price of the device, is not covered by warranty. Two hours support is our recommended amount of support required for the typical installation. Every install is different and this is the amount we recommend however you may require more. 

More Information

  •  If you have any questions regarding support please contact us before you purchases a Datacap device at 1-800-863-2274

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