Over a week we receive numerous calls from people that have bought cash registers for a cheap price online maybe on Amazon or another online discounter. Of course we all want a great deal and value for our money but make sure you count in service or support into the equation. Like I mentioned we get calls every week from people looking for support for SAM4s Cash Registers or maybe a Sharp. They like the fact they can reach us, we answer the phone, we have an online chat support tool, and we know what we are doing. What they don't like is the fact that if you did not buy your cash register from us we have to charge for support. We do have quite a few of these calls turn into paying customers and we appreciate their business, however had they bought from us in the first place the support may have been free!
We hear from end-users that often do contact the people they bought their cash register from and they would like to help but they don't know how! Don't let this happen to you. You can still buy online for a discounted price but buy from cash register companies like us in the first place.
If it is too late and you have already bought a Sharp cash register or maybe a SAM4s model from someone that can't help you then call us. We can help you learn to use the register, program the register, take reports and more we just charge for our support. Please keep in mind that commercial grade Sharp registers and SAM4s machines are all sold by independent dealers and none of us are paid for support or service from the factory and of course can't help one another customers for free.
If you are interested in getting support for your cash register please give us a call at 1-800-863-2274 we are open Monday through Friday 8am to 5pm PST.
Please note we support commercial grade Sharp cash registers. We don't support models that begin with XE, sorry those are not commercial grade.